š Kiogo User Guide
Complete guide to using the after-school management app
Introduction
Welcome to Kiogo, the app designed to simplify the day-to-day management of your after-school program and make communication with families clear, immediate and transparent.
šÆ What you can do with Kiogo
- Record attendance and absences of students
- Manage homework and add individual notes
- Communicate directly with parents, including broadcast messages
- Publish the canteen menu and the events calendar
- Share the IBAN and the facility details with one tap
1. Access and first setup
1.1 Registering your after-school program
- Open the Kiogo app
- Select the Educator tab
- Tap Register a new after-school
- Enter the name of your facility and your email, then set a password (at least 6 characters)
Once registration is complete, you will be taken to the Educator Panel.
1.2 Logging in
Enter your credentials (email and password) to log in. If you have forgotten your password, tap Forgot password? on the login screen to receive a reset email.
2. Managing students and parent codes
2.1 Adding a new student
- In the Educator Panel, tap the + icon at the top right (or open the side menu and select Add Student)
- Enter the studentās first and last name and confirm
The app will automatically generate a unique 6-character Parent Code linked to the student.
2.2 Sharing the access code with parents
- Tap the button with the PIN code on the studentās card
- Tap the QR code icon in the side menu to show/copy the School Code ID
- A window will open with the dedicated code and the Share button, which lets you send the instructions directly via WhatsApp, email or SMS
2.3 Removing a student
- Open the side menu (drawer) and select Remove Student
- Find the student in the list and tap the trash icon
- Confirm the deletion
This operation permanently removes the student and disables access for their parents.
3. Daily class management
All changes made in the Students tab are synchronized in real time with the parentsā apps.
Roll call (attendance and absences)
On each studentās card you can see the attendance status reported by the parents. Tap the studentās card to send a note to the parents.
Homework status
Below the studentās card you will find the Homework Done / Not Done indicator. Tap the box to switch the status: the parent will see the green check in their app.
Individual notes
Tap the studentās card to add or edit a note specific to the day (e.g. "Early pick-up at 4:00 PM"). It will only be visible to that studentās parents.
4. Communications and notifications from parents
4.1 Notifications from parents (grouped by student)
- Open the side menu and select Parent Notifications
- The list shows the students whose parents have sent messages, with the number of messages received
- Tap the studentās name to open the full history of their messages
- You can delete read or old messages by tapping the trash icon next to each message
4.2 Status message to everyone (broadcast)
If you want to send a general message to all parents (e.g. "Tomorrow the facility will be closed for the local patron saintās day"):
- Open the side menu and select Status message to everyone
- Write the text and select Send to Everyone
5. Canteen menu and events calendar
5.1 Managing the canteen menu
- Open the side menu and select Manage menu
- Enter the dishes of the day (e.g. first course, second course, side dish, fruit)
- Save: the updated menu will immediately appear on the parentsā screen
5.2 Events calendar and trips
- Select the Calendar tab in the top bar
- Tap the day you want on the calendar
- Tap New Event
- Enter the title (e.g. "Trip to the Park") and the notes/details
- Save the event: it will appear marked with a dot for both educators and parents
ā¹ļø Note about the daily reset
Calendar events and facility data are not deleted. Every night the system performs an automatic reset only for attendance, homework status and daily notes of individual students.
6. Facility options and subscription
6.1 Setting up details and IBAN
In the side menu, under Facility Options, you can:
- Update the name of your after-school program, the address and the city
- Enter the facilityās IBAN so that parents can view the payment details for fees or services
6.2 Managing your subscription
From the Facility Options screen or the built-in portal you can check the status of your free trial or your active subscription and open the store management portal (Google Play / App Store / Stripe) to make any changes.
š³ Trial period
- 30 days of free trial for every newly registered facility
- All main features available at no cost
- At the end of the trial you can subscribe to a monthly plan
7. Guide for families
Welcome to Kiogo, the app designed to keep you always up to date on your childās day at the after-school program in a simple, immediate and secure way.
7.1 First access and setup
You do not need to create an account with email and password. To access the app, simply follow these steps:
- Download and open the Kiogo app
- Select the Parent tab
- Enter the two codes provided by the facility:
- School Code (ID): identifies the facility your child attends
- Parent Code: a personal, exclusive 6-character code linked to your child
- Alternatively, you can tap the Scan QR code button and point the camera at the code provided by the educators
- Tap Enter
š” Security note
The Parent Code is strictly personal. It ensures that your childās information, notes and notices are visible only to you.
Attendance of the day
Present (green check): the student is confirmed for the day. Absent (red icon): please let the facility know about the absence. You can use the "Todayās Attendance" switch to report an absence in advance.
Homework status
Check how the school homework is going during the after-school hours: completed or still in progress.
Note from the educators
Individual messages and remarks about the day (e.g. "He/she finished the history research", "Bring the geometry notebook tomorrow").
Canteen menu
Check the menu prepared by the facility for today: first course, second course, side dish/fruit.
Last message sent
Shows the history and the time of the last message sent to the educators.
7.2 Sending messages and notices to the facility
- Open the side menu (drawer) by tapping the three-line icon at the top left
- Select Send Notice / Message
- Type your message in the text field
- Tap Send
The message will immediately reach the educatorsā tablet or smartphone in their dedicated panel.
7.3 Facility calendar and events
- Highlighted days: days with a green dot or an indicator have activities or events scheduled
- Event details: tapping a specific day shows all the details (e.g. trips to the park, birthdays, holiday closures, meetings)
7.4 Payment details
- Open the side menu at the top left
- Select Payments
- View the facilityās IBAN and address
- Use the Copy IBAN button to paste the details directly into your bankās app
8. Frequently asked questions
Educators
Do parents have to pay to download the app?
No, access for parents is completely free. They only need to enter the School ID and the Parent Code provided by the educator.
What happens if a parent loses the code?
You can view or share the code again at any time by tapping the studentās card.
Can we use the app on several tablets/smartphones at the same time?
Yes, just log in with the same educator account credentials.
Families
Is the app free for parents?
Yes, the app for families is completely free and does not require any subscription.
What should I do if I change smartphone?
Just download the Kiogo app again and enter the School Code and the Parent Code once more.
Can I install the app on more than one phone (e.g. mum and dad)?
Yes, both parents can download the app and enter the same access codes to follow their childās information at the same time.
š Contact support
Email: fdmarco3@gmail.com